Coalville MP Hack welcomes new charter aimed at improving conditions in military housing

By Coalville Nub News Reporter 1st May 2025

Amanda Hack MP at last year's Remembrance Day Service in Coalville. Photo: Supplied
Amanda Hack MP at last year's Remembrance Day Service in Coalville. Photo: Supplied

Coalville MP Amanda Hack has backed a new charter aimed at tranforming living conditions for Leicestershire families in military housing.

The new Charter will introduce basic consumer rights for forces families, from essential property information and predictable property standards, to a new complaints system.

This follows what Labour describes as a landmark deal, completed in January, to bring 36,000 military homes back into public ownership - eliminating the rental payments to a private company will save the taxpayer £600,000 per day.

Last year, a Defence Select Committee report showed that two-thirds of Service Family Accommodation was 'essentially no longer fit for purpose'.

It found that the quality of housing was significantly impacting Armed Forces recruitment, retention, and morale.

Welcoming the new Consumer Charter, North West Leicestershire MP Hack said: "In North West Leicestershire, we take pride in supporting those who serve our community.

"Having already introduced the new Independent Armed Forces Commissioner earlier this year, we are going further to ensure our Armed Service Personnel get the support they need.

"It is unacceptable that those laying down their lives to protect our communities should be living in poor conditions, nor getting the appropriate support when repairs and maintenance are required.

"Taking many of these homes back into public hands earlier this year, ahead of the new Consumer Charter, will enable us to turn the corner on the unacceptable standards and service that have persisted for far too long."

     

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