Coalville: North West Leicestershire District Council apologises for sending out 1,000 'incorrect' court summonses

By Graham Hill

31st Jul 2021 | Local News

The council says there was a mix up and some homes received the wrong letters. Photo: Dreamstime.com
The council says there was a mix up and some homes received the wrong letters. Photo: Dreamstime.com

North West Leicestershire District Council is investigating after court summonses over council tax were wrongly sent to some 1,000 houses in the area.

The BBC website reports that three Leicestershire authorities have been affected with more than 2,500 households wrongly sent letters.

Earlier this week it emerged this had happened to 700 residents in Harborough District Council's area before being given reminders.

More than 900 letter were sent to addresses by Hinckley and Bosworth Borough Council.

The councils are part of Leicestershire Revenues and Benefits Partnership.

Bev Smith, chief executive of North West Leicestershire District Council, said the "incorrect" summonses were sent from the partnership, which then affected residents under all three councils.

She said: "Before a summons is sent, a formal reminder notice should always be issued but on this occasion it was missed due to human error.

"The summonses were issued with no deliberate intention and all those who received one have been contacted to confirm that it has been cancelled.

"We understand that residents who received a summons will have found this distressing and we apologise to those that were impacted."

A spokesman for Hinckley and Bosworth Borough Council said the authority had "reviewed our procedures to ensure this will not happen again".

"We immediately withdrew the summons and wrote to the affected customers to explain our error and to apologise," they said.

     

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