Home Instead - which operates in the Coalville area - has received a prestigious award from a national reviews website after being named one of the top 20 home care companies in the East Midlands.

It has made it onto the impressive list out of 904 home care companies in the region and this is the fourth time it has won this award.

The award is based on the home care company's reviews on homecare.co.uk, the UK's top home care reviews site considered to be the 'TripAdvisor for home care'.

The reviews are given by people that Home Instead cares for, plus their loved ones.

Home Instead made it to the exclusive list thanks to its impressively high review score of 9.9.

• Coalville
• Ravenstone
• Shepshed
• Whitwick
• Normanton Le Heath
• Swepstone
• Hugglescote
• Donington Le Health
• Heather

Charlotte Johnson, owner of Home Instead, said: "We are all incredibly proud of this achievement, which goes to show how hard all of our caregivers and team work to ensure they are enriching the lives of older people across the community. Especially during the pandemic.

"We are so grateful to all of our clients and their family members who have left us a review on the homecare.co.uk website. Thank you, as we really do appreciate every comment

"Every day our caregivers make a positive difference in their communities with their empathetic nature and passion for the role.

"We prize that over previous experience, so I urge anyone with a warm heart who wants to try something new to consider joining our team and get in touch."

Amanda Hopkins, reviews manager of homecare.co.uk, said: "Top quality home care is invaluable as it enables people to continue living in their own homes and maintain their independence, with their home care worker often becoming their friend and companion.

"The pandemic has been particularly hard for disabled and older people, with many forced to self-isolate, so home care workers have played a crucial role in keeping them mentally and physically well."

"Home Instead Charnwood, Loughborough and Coalville has shown that it provides care that is of excellent quality and we would like to congratulate it on being one of the top home care providers in the East Midlands!"

Home Instead says it takes a unique, person-centred approach to home care, which benefits both clients and the team.

Clients are supported to live as independently as possible, by caregivers that they come to know well and who visit for a minimum of an hour at a time.

For more information about Home Instead, call 01162165306 or click HERE.