Waste Site Operations Officer

Coalville, Lount & Shepshed (Leicestershire) Full-time Field-based 6-Month Initial Contract (Immediate Start)

Salary

• £20.00 - £21.00 per hour (PAYE)
• Equivalent to LCC Grade 10 (Points 23-26)
• Potential for higher rate for candidates with strong experience and a valid COTC (Certificate of Technical Competence)
• Mileage & expenses paid in line with LCC policy (excluding commuting)

The Opportunity

We are seeking a hands-on Waste Site Operations Officer to manage and support multiple Recycling & Household Waste Sites (RHWS) and Waste Transfer Stations (WTS) across the county.

This is a highly operational, field-based role, ideal for someone with strong leadership experience in waste management or a similar environment. You will play a key role in ensuring safe, compliant, and efficient site operations while supporting and developing site teams.

Key Responsibilities

• Manage and support staff across RHWS and WTS locations
• Conduct HR-related activities including:
  • One-to-ones, return-to-work meetings, and performance reviews
  • Investigations into attendance, conduct, and performance
  • Supporting onboarding and training plans
• Deliver training through:
  • Toolbox talks and safety briefings
  • E-learning support and practical coaching
• Develop, monitor, and enforce:
  • Safe systems of work and risk assessments
  • Environmental compliance and waste documentation
  • Quality Management System (QMS) processes
• Ensure accurate management of waste transfer documentation in line with legal requirements
• Manage stock control (PPE, consumables, equipment, fuel)
• Handle customer enquiries and complaints (face-to-face, phone, email)
• Occasionally drive a 3.5 tonne council vehicle

Working Pattern

• 37-40 hours per week (typically Monday to Friday)
• Working hours usually between 8:00am - 7:00pm
• Occasional weekend work may be required
• Primarily field-based with minimal home/office working

Requirements

Essential

• Experience managing staff within waste management or a similar operational environment
• Strong HR experience (performance management, investigations, employee support)
• Experience delivering training and coaching teams
• Good IT skills (MS Office or equivalent)
• Excellent communication and interpersonal skills
• Strong numeracy and literacy skills
• Customer service experience
• Full UK driving licence (up to 3.5 tonnes)
• Access to own vehicle with business insurance

Desirable

• Certificate of Technical Competence (COTC)
• Experience driving a 3.5 tonne vehicle

Additional Information

• PPE and some uniform will be provided
• Role may include wearing a Body Worn Camera (BWC) where required
• No DBS required

Why Apply?

• Opportunity to secure a longer-term or permanent role
• Make a direct impact on local environmental services
• Work in a varied, active, and people-focused role
• Competitive hourly rate with flexibility for experienced candidates

Apply Now

If you have a strong background in waste operations, leadership, and compliance, and enjoy a hands-on management role, we'd love to hear from you.