Principal Performance and Improvement Officer

The Council successfully secured a C2 rating from the Regulator in 2025 and we are now seeking a dynamic and focussed housing professional who can ensure that next time we achieve a C1.. You will focus on ensuring that we are responding positively to the new regulatory regime and engaging effectively with those partners who can help us make a difference. Responsible for specialist ICT systems within the department, your role will be key in ensuring all parts of the housing service can carry out their roles effectively and efficiently. You will also ensure that our rent accounting function effectively maintains the rent debit and that the annual increases in rent and charges are communicated to customers and administered accurately requiring working closely with Benefits and Department for Work and Pensions. You will also ensure our data is robust and fit for purpose to ensure we fulfil our statutory reporting obligations in an evolving regulatory framework.

• 36.25 hrs per week with a starting annual salary starting at £41,771 (Band G £41,771 to 46,142)

• Agile working scheme with a combination of home and office working

• 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

• Attractive Local Government Pension Scheme with at least 22% employer's contribution

• Employee benefits programme' including payback on medical, dental and optical expenses

• Continued training and development opportunities

Interested...? Take a look at the job pack online or please feel free to get in touch with David Scruton at [email protected] or 01530 454612, who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers

Applications must be made using the on-line application process.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.

We welcome applications from all sections of the community.

This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email [email protected] if you have any questions.

Closing Date: 23/06/2026

Early applications are encouraged, as we reserve the right to close this vacancy prior to the advertised closing date