Licensing Assistant

To deliver both administration and supporting enforcement tasks relating to many areas of licensing including alcohol and entertainment, taxi, gambling and street trading. The successful candidate will process licence applications which are received both digitally and paper based. Tasks include data inputting using Idox Uniform, and liaising with customers both face to face, via email and over the telephone. Reporting to the Licensing Team Leader, the main responsibilities will be to support the Licensing Officers in determining licence applications and undertaking appropriate enforcement work. The successful candidate will be required to follow legislative processes and timeframes. Applications are welcomed from people with strong administrative skills and recent experience of working in an environment where they communicate with customers face to face, via video calling and over the telephone. Some knowledge of licensing law and procedures is required. The role will involve a mix of office based and home working.

•           36.25 hours hrs per week with an annual salary starting at £26,403, with annual increments to a maximum of £28,142

•           Agile working scheme with a combination of home and office working

•           34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

•           Attractive Local Government Pension Scheme with at least 22% employer's contribution

•           Employee benefits programme' including payback on medical, dental and optical expenses

•           Continued training and development opportunities

Interested...? Take a look at the job pack online or please feel free to get in touch with Tonya Cooper at [email protected]  or 01530 454528, who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers

Applications must be made using the on-line application process.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.

We welcome applications from all sections of the community.

This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email [email protected]  if you have any questions.

Closing Date: 15/03/2026