Homelessness Case Officer

It is exciting times in the council's Housing Choices Team and we are looking for an enthusiastic and knowledgeable individual to join our team. You will manage a combined case load of prevention and relief cases and so you will have a thorough understanding of and experience of working under part 7 of the Housing Act 1996 and Homeless Reduction Act 2017. We are looking for a customer focussed team member to work with customers who are homeless or threatened with homelessness to help them find housing solutions that meet their needs whilst ensuring our statutory obligations are met. You will need a full driving license to ensure you can carry out visits across the district.

· 36.25 hrs per week with a starting annual salary at £32,597- pay award pending (band £32,597 to £36,363)

· Agile working scheme with a combination of home and office working

· 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

· Attractive Local Government Pension Scheme with at least 22% employer's contribution

· Employee benefits programme' including payback on medical, dental and optical expenses

· Continued training and development opportunities

Interested...? Take a look at the job pack online or please feel free to get in touch with Lynsey Webster at [email protected] or 01530 490164, who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers

Applications must be made using the on-line application process.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.

We welcome applications from all sections of the community.

This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email [email protected] if you have any questions.

Closing Date: 27/08/2026

Early applications are encouraged, as we reserve the right to close this vacancy prior to the advertised closing date