Asset Management Support Officer

An exciting opportunity has arisen within the Building Safety & Tenant Involvement Team. We now have a vacancy for the role of Asset Management Support Officer to work in our team . The job involves responding to telephone calls from council tenants and the scheduling of repairs work to their council properties. You will be given training to help you with diagnosing repairs and scheduling both simple and more complex repairs. You will also be responsible for the administrative support functions needed for the successful delivery of the repairs service. We are looking for someone who is customer focused and has excellent verbal and written communication skills. You must be able to work as part of a busy team and work effectively under pressure. You will also need to have good IT skills and be able to effectively use a varying range of software systems.

· 36.25 hrs per week with a starting annual salary of £27,274

· Agile working scheme with a combination of home and office working

· 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

· Attractive Local Government Pension Scheme with at least 22% employer's contribution

· Employee benefits programme' including payback on medical, dental and optical expenses

· Continued training and development opportunities

Interested...? Take a look at the job pack online or please feel free to get in touch with Rob Bartholomew / Samantha Marriott at [email protected] / [email protected] or 01530 454570 (RB) & 01530 454893 (SM), who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers

Applications must be made using the on-line application process.

Disabled applicants who meet the essential criteria for the job will be guaranteed an interview.

We welcome applications from all sections of the community.

This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email [email protected] if you have any questions.

Closing Date: Sunday 29th November 2026

Early applications are encouraged, as we reserve the right to close this vacancy prior to the advertised closing date