North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive.

We're looking for a Homelessness Case Officer to join our Housing Choices Team.

It is an exciting time for the team as we are the lead authority for an 8 authority rough sleeping initiative bid and we are in the process of implementing a new IT system for our homelessness case management.

Currently we are seeing an increase in demand for our services from a range of customers finding themselves in a difficult situation and we need to ensure we have the right level of staff to meet the needs of these customers.

About the role: Our Homelessness Case Officer will work with customers who are homeless or threatened with homelessness to help them find housing solutions that meet their needs.

This must be done whilst ensuring that the council fulfils its obligations under homelessness legislation.

Our ideal candidate: The person in this role will be a customer focused, empathetic person able to quickly build and maintain rapport with our customers. You are also expected to have an understanding and experience of working under part 7 of the Housing Act 1996 and Homeless Reduction Act 2017.

• 36.25 hrs per week with an annual salary of £31,586 - £35,235

• Agile working scheme with a combination of home and office working

• 34 days holiday (including bank holidays) increasing to 38 days after 5 years (full time equivalent)

• Attractive Local Government Pension Scheme with at least 25% employer's contribution

• Employee benefits programme' including payback on medical, dental and optical expenses

• Continued training and development opportunities

Interested...?

Take a look at the job pack online or please feel free to get in touch with Cath Burton (Housing Choices Team Leader) at [email protected] or 01530 454 813, who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs_and_careers Applications must be made using the on-line application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community. Closing Date: Sunday 16 February 2025 ONE TEAM, ONE COUNCIL www.nwleics.gov.uk/pages/our_values_and_behaviours