North West Leicestershire District Council's Housing Support Team came to the rescue of tenants during the Coronavirus crisis.

And they were able to make sure a man received emergency treatment following a health and welfare check.

The Council explained the situation on their Facebook page and posted: "The health and welfare of our tenants is our priority and our Housing Support Officers provide a crucial service supporting our most vulnerable tenants.

"Recently, one of our Support Officers visited a tenant to check on their health and welfare.

"Luckily, they managed to speak with them from a safe distance and a 999 call was made to support their husband who was unwell.

"A massive well done to the North West Leicestershire Housing Team for their continued determination to support our tenants during this difficult time."

The Council says that all non-emergency repairs, maintenance and home improvements have now been suspended to ensure the health and safety of both tenants and staff. 

Tenants with emergency repair requests only should contact the Council at [email protected] or call 01530 454635 (9.30am to 5pm weekdays). At all other times please call the out of hours number 01530 454789.

Social activities run or supported by our resident involvement team are being assessed on a case by case basis and those involved will be notified locally whether these are going ahead.

Supporting the homeless or anyone under imminent threat of homelessness is a critical service that is fully operational.

The Council can provide our full support through email [email protected] or on the freephone number (0800 952 0079).