We're looking for an experienced Repairs Operations Manager to join a local Housing Provider on an interim basis for 6-9 months and oversee the day to day repairs operations covering Chesterfield to Northampton (Predominantly Derby & Leicester).

Client Details

Our client is a leading housing provider in the Midlands, and are very passionate about delivering outstanding service to their customers/tenants.

Description

• Manage 6 supervisors and their operatives across various locations.

• Oversee reactive repairs and ensure operations run smoothly and efficiently.

• Focus on tenant satisfaction and meeting consumer standards.

• Ensure KPIs and performance targets are met, with a strong focus on results.

• Manage budgets, ensuring that projects stay within financial constraints.

• Use data and Power BI for performance tracking and reporting.

Role Flexibility:

• 2-3 days per week in the office with flexibility for home working and site visits as required.

• Locations span across Chesterfield to Northampton, with the majority of work based in Derby and Leicester.

Profile

• Experience in managing reactive repairs with from either DLO or contractor backgrounds.

• Strong leadership experience, with a proven ability to manage teams and drive performance.

• Familiarity with tenant satisfaction metrics and consumer standards.

• Excellent ability to work with budgets and KPIs to improve operational outcomes.

Job Offer

• Up to 500 per day
• Generous holiday allowance
• Attractive pensions
• Healthcare plans
• Agile working