Job Title: HGV Commercial Workshop Controller Location: Leicestershire Salary: £30,000 - £36,000 per annum (DOE) Hours of Work: Full-time, Monday to Friday, plus every other Saturday Type: Permanent Position

We are seeking an experienced HGV Commercial Workshop Controller to oversee the daily operations of our busy workshop. This is a key role where you will be responsible for organising and managing a team of 6 skilled workers. You will ensure that work is allocated efficiently, maintaining high standards of service and productivity. This is not a hands-on position, but a crucial role that requires a combination of technical expertise and strong leadership skills to ensure the smooth operation of the workshop. If you are a proactive, organised, and customer-focused individual with a background in HGV maintenance and management, we would love to hear from you.

Key Responsibilities:

• Effectively organise and manage the workload of 5 HGV technicians and 1 foreman, ensuring that all tasks are completed to a high standard and within set deadlines.
• Assign and schedule jobs based on technicians' skills and availability, ensuring optimal use of resources.
• Collaborate with potential candidates to prepare accurate and competitive quotes for repairs and services.
• Oversee the invoicing process, ensuring all completed jobs are invoiced correctly and promptly.
• Provide technical advice and support to the team as required, drawing on your in-depth knowledge of HGV systems and repairs.
• Maintain high levels of customer satisfaction by ensuring all work is completed to a high standard and in a timely manner. Address any customer concerns or issues as they arise.
• Handle all necessary administrative tasks, including updating job records, managing inventory, and ordering parts as needed.
• Ensure all work is carried out in accordance with industry standards and company policies, including health and safety regulations.

Skills and Experience Required:

• In-depth understanding of HGV systems, maintenance, and repair procedures.
• Proven experience in managing a team, with the ability to motivate and develop technicians.
• Strong ability to prioritise tasks, manage time effectively, and ensure efficient workflow in a fast-paced environment.
• Excellent interpersonal and communication skills, both written and verbal, with the ability to liaise effectively with team members, management, and customers.
• Proficient in using computer systems and software for job management, invoicing, and reporting.
• Strong problem-solving skills, with the ability to think on your feet and resolve issues quickly and effectively.
• A commitment to delivering excellent customer service and maintaining high standards of work.

Next Steps Apply to this role through this advert. If you would like more information about this role, please contact our team on (phone number removed).

If successful, you will need to digitally register with our agency (if you haven t already done so). If you have not been contacted regarding your application within 7 days, please assume that you have not been successful. However, we will retain your application for any future roles for which you may be suitable.

About Regional Recruitment Services A Recruitment Agency in Leicester

This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary, and contract jobs within the Commercial, Construction, Industrial, and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website (url removed).