Job Opportunity: Housing Officer (Temporary)

Position: Housing OfficerContract: Temporary, ASAP - 5 Month ContractPossibility of Extension: Yes, based on performancePay Rate: 16.94 per hour (PAYE)Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00Location: LE67 4JP

Job Purpose:

The generic roles include tenancy management, rent arrears, allocations along estate management.

Key Responsibilities:

• Undertake tenancy management duties including, but not limited to, those which achieve:-

- Tenancy creation and amendment- Tenancy enforcement- Tenancy sustainability, including the provision of intensive housing management and support-Tenant participation and involvement

• Be the predominant contact between tenants and the Council for tenancy processes including, but not limited to, tenancy sign-up, audits, enforcement, education, involvement and sustainment.
• Ensure the effective use of community centres and other community facilities is in line with appropriate legislation and guidance.
• Record and action service requests about any element of the tenancy management service using the Council's specific systems.
• Support the involvement of tenants and residents in housing and community activities.
• Investigate and resolve matters concerning breach of tenancy and make appropriate recommendations to the Senior Housing Officer.
• Ensure all information systems are maintained and updated as appropriate and produce reports as requested.

Qualifications and Experience:

• Candidate must have their transport and not rely on public transport.
• Previous experience in a housing officer-related field is essential.
• Understanding of housing laws, regulations, and policies.
• Strong interpersonal and communication skills.
• Problem-solving abilities and a proactive approach to challenges.
• Proficiency in using housing management software.
• Ability to work independently and as part of a team.
• Relevant qualifications in housing or a related discipline are a plus.

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